[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-494068":3,"similar-jobs-494068":38},{"id":4,"title":5,"slug":6,"description":7,"company":8,"addresses":13,"workfields":15,"education":19,"employment":22,"salary":25,"answer_form_iframe_url":26,"share_links":27,"open_graph_tags":32,"meta_tags":36},494068,"Product Experience Manager | EUR","product-experience-manager-eur","\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">\u003Cstrong>Protecting one billion people from cyber threats?\u003C/strong> If you find this proposition more exciting than scary, come on board and grow with us.\u003C/span>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.\u003C/span>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">At this point, Whalebone has 400+ customers in telecommunications and corporate sectors (A1, O2 Telefonica, Tele2, Panasonic, Bauhaus, and many others) around the globe. With over 100 team members of multiple nationalities, Whalebone ranked 22nd in Deloitte’s list of fastest-growing companies in Central Europe.\u003C/span>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">The Product Experience Management team is being newly established and will be critical in driving further customer adoption of Whalebone products. As a Product Experience Manager, you will build close relationships with our customers and help them maximize product potential and business impact. Internally, your key partners will be the Customer Success Management team, Technical Consulting, and Product Management teams. You’ll play a vital role in ensuring successful deployments, driving feature adoption, and continuously enhancing the customer journey.\u003C/span>\u003C/p>\u003Cp>\u003Cbr>\u003Cspan style=\"color:rgb(18,19,23);\">Apply now and help us protect the online world around us!\u003C/span>\u003Cbr> \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Responsibilities\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Shape product strategy and vision for assigned Customer accounts, identifying growth opportunities and market shifts that inform roadmap direction. \u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Own individual Customer product roadmaps, ensuring alignment with business objectives, customer requirements, and long-term product vision. \u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Drive feature adoption and customer penetration across Whalebone's product suite, ensuring customers realize the full potential of our solutions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Facilitate on-site product workshops and Quarterly Product Reviews to boost customer engagement and satisfaction.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Map and improve the End-to-End Customer Journey to create a seamless product experience.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Support deployments and capacity planning to ensure smooth and efficient rollouts.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Guide customization and PoC strategy, defining what tailored solutions should achieve for the customer and business \u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Use data insights to track adoption, improve user experience, and identify growth opportunities.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Collaborate closely with the market teams (including VPs, GTM, Technical Consulting, Customer Success team), ensuring product initiatives support broader business goals. \u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Partner with Product Management to bring market and customer insight into the roadmap\u003C/span>\u003C/li>\u003C/ul>\u003Cp> \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Requirements\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Proven experience in customer experience, technical consulting, or product management within a B2B software environment.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Strong ability to drive feature adoption and customer engagement.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Excellent communication and presentation skills in English, with the ability to translate technical topics into business value.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Effective collaboration skills to work with cross-functional teams and business stakeholders.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Experience with capacity planning, customer onboarding, and product enablement.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Business acumen and the ability to prioritize across multiple goals.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Frequent international travel to customer sites is an essential part of this role.\u003C/span>\u003C/li>\u003C/ul>\u003Cp> \u003C/p>\u003Cp>\u003Cbr>\u003Cspan style=\"color:rgb(43,184,188);\">Nice to Have\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Experience working with telcos, ISPs, or large enterprises.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Background in cybersecurity or networking technologies.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Familiarity with data-driven decision-making and analytics tools.\u003C/span>\u003C/li>\u003C/ul>\u003Cp> \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Why to work with us?\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Meaningful job\u003C/strong> - protecting everyday people against malware and hackers all around the globe.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Rewarding financial package\u003C/strong>, including the possibility to choose \u003Cstrong>ESOP\u003C/strong> as a benefit and a motivating flexible part of the remuneration reflecting long term results.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">You will be supported to learn, grow, and gain new experience with us!\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Your opinion will matter to us - discuss your ideas and feedback directly with the CCO or CEO if you feel like they should hear them.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Access to wellbeing support through Hedepy\u003C/span>\u003C/li>\u003C/ul>\u003Cp>  \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Role Details:\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Team: Product\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Work setup: Remote\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Location: EUR, Croatia\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Job type: Contract (Freelance/B2B type of cooperation)\u003C/span>\u003C/li>\u003C/ul>",{"id":9,"name":10,"logo":11,"about":12},9615,"Whalebone, s.r.o.","https://app.recruitis.io/file/logo-W-RGB-DaSWctWypC","Whalebone develops user-centric cybersecurity products for telcos, ISPs, enterprises, government and public institutions. It provides millions of internet users with seamless digital life protection, keeping them safe from malware, phishing schemes, ransomware, and other malicious digital attacks – without the need to download anything. The company has repeatedly enabled Tier 1 telcos to effectively protect their customers while significantly raising their revenue. Deloitte ranked Whalebone in its Deloitte Technology Fast 50 Central Europe 2024 report, and the Financial Times’ Sifted Leaderboard 2024 of the fastest-growing companies in Central Europe listed Whalebone at number 20. Whalebone’s mission is to bring cybersecurity to 1 billion people by providing no-installation security products to a diverse range of partners.",[14],"Nové sady/25, CZ",[16],{"id":17,"name":18},"1005","Produktový manažer v IT",{"id":20,"name":21},-1,"Vzdělání není podstatné",{"id":23,"name":24},0,"Práce na plný úvazek",null,"https://app.recruitis.io/answer/form/aha7idwNpl1Cagukd3E6bfRu64Xkquis/cs?portal=1&csid=1013",{"facebook":28,"twitter":29,"linkedin":30,"email":31},"https://www.facebook.com/sharer/sharer.php?u={URL}","https://twitter.com/intent/tweet?url={URL}","https://www.linkedin.com/sharing/share-offsite/?url={URL}","mailto:?subject=Podívej se na pozici Product Experience Manager | EUR - vypadá zajímavě!&body=Narazil(a) jsem na inzerát pro Product Experience Manager | EUR a napadlo mě, že by tě to mohlo zajímat. Tady je odkaz: {URL}",{"twitter:card":33,"og:type":34,"og:title":5,"og:description":35,"og:image":11},"summary","website","Protecting one billion people from cyber threats? If you find this proposition more exciting than scary, come on board and grow with us.Whalebone is a global company working on user-centric cybersecurity…",{"canonical":37},"https://prace-brno.cz/inzerat/494068-product-experience-manager-eur",[39,53,74,92,106],{"id":40,"title":41,"answer_count":23,"company":42,"slug":46,"address":47,"employment":48,"workfields":49,"salary_formatted":25},494479,"Dětská sestra pro Jednotku specializované péče Novorozeneckého oddělení",{"id":43,"name":44,"logo":45},8728,"Fakultní nemocnice Motol a Homolka","https://app.recruitis.io/images/no_avatar_company.png","detska-sestra-pro-jednotku-specializovane-pece-novorozeneckeho-oddeleni","V Úvalu 84/1, CZ",{"id":23,"name":24},[50],{"id":51,"name":52},"4333","Všeobecná sestra",{"id":54,"title":55,"answer_count":56,"company":57,"slug":60,"address":61,"employment":62,"workfields":63,"salary_formatted":73},494485,"Specialista/Specialistka prodeje a zákaznické péče – T-Mobile Černý Most",3,{"id":58,"name":59,"logo":45},5471,"T-Mobile Czech Republic a.s.","specialista-specialistka-prodeje-a-zakaznicke-pece-t-mobile-cerny-most","Chlumecká 6, Praha 14, CZ",{"id":23,"name":24},[64,67,70],{"id":65,"name":66},"25","Obchod a Prodej",{"id":68,"name":69},"33","Telekomunikace",{"id":71,"name":72},"42","Zákaznický servis","44 200 - 74 200 CZK",{"id":75,"title":76,"answer_count":23,"company":77,"slug":80,"address":81,"employment":82,"workfields":85,"salary_formatted":25},494495,"ÚKLIDOVÝ PRACOVNÍK, Pacov - prodejní prostory - Vhodné i pro OZP",{"id":78,"name":79,"logo":45},9595,"ATALIAN CZ s.r.o.","uklidovy-pracovnik-pacov-prodejni-prostory-vhodne-i-pro-ozp","Pacov, CZ",{"id":83,"name":84},6,"Brigáda",[86,89],{"id":87,"name":88},"28","Služby",{"id":90,"name":91},"2810","Uklízečka",{"id":93,"title":94,"answer_count":95,"company":96,"slug":99,"address":100,"employment":101,"workfields":102,"salary_formatted":25},494500,"R&D Mechanical Engineer – Katetry (Medical Devices)",2,{"id":97,"name":98,"logo":45},9585,"R&D v Praze","r-d-mechanical-engineer-katetry-medical-devices","Evropská 423/178, Praha 6, CZ",{"id":23,"name":24},[103],{"id":104,"name":105},"31","Strojírenství",{"id":107,"title":108,"answer_count":23,"company":109,"slug":110,"address":47,"employment":111,"workfields":112,"salary_formatted":25},494501,"Referent/ka smluvních vztahů",{"id":43,"name":44,"logo":45},"referent-ka-smluvnich-vztahu",{"id":23,"name":24},[113,116,119],{"id":114,"name":115},"101","Administrativní pracovník, referent",{"id":117,"name":118},"21","Pojišťovnictví",{"id":120,"name":121},"43","Zdravotnictví, farmacie a sociální péče"]