Protecting one billion people from cyber threats? If you find this proposition more exciting than scary, come on board and grow with us.
Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.
At this point, Whalebone has 400+ customers in telecommunications and corporate sectors (A1, O2 Telefonica, Tele2, Panasonic, Bauhaus, and many others) around the globe. With over 100 team members of multiple nationalities, Whalebone ranked 22nd in Deloitte’s list of fastest-growing companies in Central Europe.
We are seeking a Business Support Specialist, a key strategic role operating at the intersection of commercial execution and business strategy.
You are expected to be the commercial architect supporting our go-to-market teams, bringing clarity to complexity, equipping internal stakeholders with essential tools, and ensuring every deal optimally reflects both customer value and company profitability.
Apply now and help us protect the online world around us!
Responsibilities
- Guide value-based pricing strategies to maximize customer value and profitability, bringing commercial discipline to complex negotiations.
- Manage and navigate complex business deals and RFx processes, advising Account Executives and Customer Success teams to resolve procurement challenges and secure successful deal closures.
- Create and maintain pricing models, tools, and compelling messaging that help commercial teams close faster and smarter.
- Lead initiatives that reshape how we work and deliver, focusing on improving customer experience, optimizing systems, and executing strategic priorities to drive revenue growth.
- Partner closely with Sales, Customer Success, Product, Marketing, and Tech teams across continents to ensure strategic alignment on revenue development and market opportunities.
Requirements
- You have proven experience in business support, sales operations and project coordination.
- Expertise in Excel/Sheets for complex calculations and financial projections.
- You effectively manage competing priorities while maintaining focus on critical outcomes.
- You communicate with precision and measurable impact.
- You approach problem-solving both analytically and creatively.
- You demonstrate proficiency in cross-functional collaboration across international time zones.
Nice to have
- Experience within the SaaS or cybersecurity industry.
- Prior experience navigating and successfully managing procurement processes/RFx.
- English proficiency is mandatory.
Why to work with us?
- Flexible working hours and the possibility of HO
- 20+5 vacation days, a rewarding financial package, performance bonuses, and the option to choose ESOP as a benefit.
- Make a meaningful difference in the world by protecting both everyday people and important institutions from cyberattacks.
- Equipment of choice - use the budget and choose what is best for you
- Terrace - beautiful view and available for private parties
- Regular events & teambuilding - grill, enjoy pub quiz or have breakfast with us
Position details
Team: Product Management
- Work setup: On-site/Hybrid
- Location: Brno
- Job type: Full-Time Employment
