Protecting one billion people from cyber threats? If you find this proposition more exciting than scary, come on board and grow with us.

Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.

At this point, Whalebone has 400+ customers in telecommunications and corporate sectors (A1, O2 Telefonica, Tele2, Panasonic, Bauhaus, and many others) around the globe. With over 100 team members of multiple nationalities, Whalebone ranked 22nd in Deloitte’s list of fastest-growing companies in Central Europe.

Apply now and help us protect the online world around us!

 

Responsibilities

  • Respond to Service requests and Incidents raised by customers, actively work towards fulfilling and remediating them.
  • Help customers troubleshoot over helpdesk and phone.
  • Proactively investigate abnormal and anomalous patterns in outgoing DNS traffic of customers, alerting them when potential infections or intrusions are detected. Collaborate with a cybersecurity coordination centre on remediation.

     

Requirements

  • Communication and presentation skills on a good level.
  • Australian Citizenship (to be able to obtain a BASELINE security clearance)
  • Ability to work towards a solution with non-experts in the DNS field.

     


    Nice to Have

  • Familiarity with DNS architecture, protocols and systems
  • Technical knowledge of Internet protocols, network administration (i.e. routing, switching, firewalls)
  • Proficiency in working with Docker containers
  • A solution-oriented and curious mindset
  • Background in implementing cybersecurity measures or remediating cybersecurity incidents

     

Why to work with us?

  • ESOP
  • Professional development opportunities
  • Flexible working arrangements
  • Supportive and inclusive work environment

Position details

  • Team: Technical Consulting
  • Work setup: Remote
  • Location: Australia
  • Job type: Full-time

Whalebone, s.r.o.