Main Responsibilities

  • Partners with Business stakeholders to elicit and manage detailed Business requirements related to the SAP template.
  • Documents as-is and to-be system processes, identifying areas for overall system process improvement.
  • Collaborates with the Rollout Manager, Solution Architect, and Business stakeholders to conduct paper-based design activities, capturing high-level system flows and SAP related solutions.
  • Engages local system users to conduct fit-gap analysis, documenting where template changes may be required to realise Business needs.
  • Operates within the SAP template governance model to field requested SAP template changes for approval and development.
  • Supports technical delivery activities by advising Functional Consultants, Developers, etc. on expected system behavior, informed by clear Business requirements.
  • Performs functional testing on delivered solutions, ensuring it fulfils detailed business requirements.
  • Develops SAP user guides and training materials, delivering training to end users / support teams to enable SAP template adoption and maintenance.
  • Supports the Rollout Manager to identify areas where additional security and compliance considerations should be factored in (e.g., sensitive data handling). Works with internal SMEs and the wider Rollout team to ensure these considerations have been addressed correctly.


Skills / Knowledge / Experience 

  • Proven experience in eliciting and managing detailed business requirements.
  • Good business knowledge in a relevant functional domain (e.g., Marketing and Sales, Logistics), and how the opportunities, risks, and issues in these domains can be addressed by technology.
  • Good understanding of SAP in a commercial and/or manufacturing rollout context.
  • Experience in analysing business challenges using structured frameworks and methodologies.
  • Strong analytical and problem-solving skills for developing technology-enabled use cases and analysing Business needs.
  • Experience in modelling system processes; knowledge of common notational standards is beneficial (e.g., BPMN).
  • Able to design and execute functional tests, with experience managing bugs / defects through to remediation.
  • Basic knowledge of software engineering, information risk, security standards, and technology solutioning is beneficial.
  • Hands-on experience in Agile methodologies and practices (e.g., SAFe, Scrum, Kanban) is beneficial.
  • Good communication skills with an ability to build rapport with a wide range of different Business and IS stakeholders.
  • Ability to work effectively as part of a cross-functional IS team. 
     

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