Technical Engineer with French language

Technical Engineer with French language

Úvod a popis pracovní náplně

  • You will gain a high degree of technical competence and expertise on the scanning, wireless networking and mobile computing families of products (in the area of design, functionality, technical specifications). 
  • You will resolve problems with customers via telephone, email or chat sessions using basic technical product knowledge and interpersonal skills.
  • You will escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues, product compatibility, and customer configurations.
  • You will provide technical training (Shadowing) for newcomers
  • You will achieve great result by sustainable self-development of Technical skills, new products and producing training documents for other team members.
  • Process any special requests

Požadujeme

  • Basic computer literacy with a working knowledge of the Microsoft Office Package.
  • Demonstrates ability to articulate technical issues, strong customer service and communication skills.
  • Interest in Technology and willingness to learn and develop new skills
  • Upper-intermediate English (min B2)
  • French on advanced level
  • Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills
  • We will appreciate:- Previous experience in Support Center / Helpdesk environment- Networking and/or Wireless infrastructure skills- Knowledge of mobile computing technologies and operating systems- Knowledge of remote tools

Nabízíme

  • Continuous training and development (courses in IT, networking, management etc.)
  • Competitive salary and target driven bonuses
  • Life & pension insurance contribution
  • 5 weeks of paid vacation per year
  • Contribution to lunches in our canteen
  • Fitness program - Multisport cards
  • FREE Language courses
  • Cafeteria Portal
  • Banking benefits
  • Volunteering and Charity programs
  • Fruit days
  • Modern Offices
  • A dynamic and multicultural working environment
  • and many others...

Vytvořeno:

dne 03.08.2017 v 5:10

Místo práce:

Jihomoravský kraj

Vzdělání:

neuvedeno

Možný nástup:

ihned

Pracovní poměr:

Práce na plný úvazek

Platové podmínky:

0

Zařazeno v oborech:

  • IS/IT: Software - Vývoj a obsluha aplikací
  • Zákaznický servis

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